Vinted Shoppers Express Frustration About Size Updates

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

This online marketplace has revised its size classifications for female and kids' apparel but did not contact all shoppers about the modification.

Online Platforms Response

Many shoppers and sellers are posting online claiming that product pages now present a different size category compared to what was initially listed because of the remapping.

The company said the revised method more closely matches other platforms.

They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Changes

Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.

Shopper Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Manual Updates

Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.

Marketplace Information

The app has more than 100 million shoppers, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.

Amanda Santana
Amanda Santana

Lena Visser is a Dutch new media artist specializing in interactive installations that blend wave patterns with audiovisual technology.